- Brad's Auto Clinic
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| They were super friendly and knowledgeable as as always, the only thing i would have asked is that the first appointment i made for a block heater install I thought they would have the item in stock. They didn't have it because they needed a VIN. Had I known that I would have provided it. The part needed to be ordered and I had to make a return appointment for the heater. All in all the experience was fine and done professionally. Just a bit more time consuming for me on my end. All in all it was good though. |
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| Took my truck in for "service 4x4 light on" and a few other things. I love this place, employees seem to be trustworthy ( personal items still there when I got my truck back) Steve will call you and update you with the cost$ before they start, so there's no surprises. Unfortunately, my 4x4 service light came on before I made it home that day. "Brad's is my go-to shop. Listen to his knowledge Tuesday's at 8:40 am on Kqds. |
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| Very polite and very informative with what?s happening and why! |
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| Work was performed. However, Communication was lacking and the problem wasn?t entirely resolved. The check engine light remains on. Runs as it should, so I don?t see the need to bring it back unless new issues arise. The day after I picked the car back up I found a used shop rag under the hood of the car. The windshield was dirty on the inside where the oil change sticker was placed (about a 10? radius.) The seat, door handle, steering wheel, and shifter were dirty as well. Just overall not impressed, or simply satisfied with the service I received. |
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| They put my new tires on with the white letters inside. They said they tried to call me but my phone went to voicemail, but they didn't leave a message. They said they'd turn them around for an extra $10 apiece some day when they aren't busy. I said, "So in other words, never, right?" He said ,"Yeah." Brads has always done right by me until now. This time I'm disappointed though. |
| Shop Comment Sorry to hear there was some confusion with your tires Cliff. Please give us a call so we can figure out how to correct this issue. |
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| Brads told me I needed work done that was made up. I?m talking about upward of 30 grand, just did me wrong and left me no way but to pay them if wanting my vehicles back. I went back to Brad?s to confront Brad two weeks later after picking my vehicles up I made the mistake of leaving with him and he had ?retired? I don?t trust Brad?s at all and hell no I wouldn?t recommend that shop to anyone and that?s facts |
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| Was charged $80 for an injector flow test, and then another $80 to have them cleaned and flow tested again |
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| One of my main concerns on my minivan was to address the clunking noise and loose feel I was hearing and experiencing in the front suspension. Under the notes on my receipt, it was indicated that the play in the front sway bar and links was confirmed, as I suspected would be from my past experiences with these minivans. I made it very clear that I would like to have them replaced, but was told after two techs test drove the van, that it was felt there was no need to replace the bushings and was told people view noises and ride differently. I was essentially billed $1000.00 for a front brake job and a vehicle inspection. Today, I had another trusted mechanic replace the bushings for $160.63 and the van drives like new again. |
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| Half ass a job and try to strong arm u to let them do the work. Wanted to charge me more money because they supposedly worked on my car for 8+ hrs on their own. Only authorized a diagnosis of 1 hr and they asked for 2 more , so I agreed. Went to look at my car and it was in the lot unlocked ( not a secure lot either) |
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